Retail Supervisor

Goodwill Northern New England; Seabrook (NH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Vision, and Dental benefits

PTO

403(b) retirement plan with employer

Employee discount

Job summary

Goodwill Northern New England in Seabrook, NH is seeking a shift supervisor to support store operations, drive customer service, and lead a team in merchandising and daily tasks.

This role offers a path to store leadership with a comprehensive benefits package including health/dental/vision, 403(b) employer match, paid PTO, disability coverage, and employee discounts. Travel to other stores may be required.

Qualifications

• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• A high school diploma, GED, HiSET, or equivalent.
• Flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities

• Assist the Store Management team by supporting customer service, merchandising, hiring, and daily operations.
• Lead a team of associates to achieve sales goals and ensure opening/closing procedures are followed.
• Provide leadership to ensure customer satisfaction and store standards.

Skills

Positive attitude

Retail supervisory experience

Mathematical literacy

Flexibility

Computer literacy

Driver's license

Education

High school diploma/GED/HiSET

Tools

Excel

Job description

• Travel Required : Yes

Description

Location: Seabrook, New Hampshire

Pay: $17.00 - $20.00 (D.O.E)

Our Seabrook location seeks a supervisor with outstanding customer service and time management skills.

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits


• Generous PTO Plan


• Paid Short- & Long-Term Disability.


• 403(b) retirement plan with employer match


• 50% Employee discount at Goodwill stores in ME, NH & VT


• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Summary:

The shift supervisor position is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.

Our shift supervisors help drive the business through leadership skills and actively connect with associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve its sales goals. The shift supervisor helps lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.

This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that hugely impacts the community, come join the Goodwill team!

Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment.

MINIMUM QUALIFICATIONS:

• A positive, friendly attitude to set an example for your team.


• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.


• Mathematical and literacy skills to support your job duties.


• Flexibility to work evenings, weekends, and holidays, based on business needs.


• Computer literacy to complete your job duties.


• A high school diploma, GED, HiSET, or equivalent.


• A criminal background check that meets agency standards.


• A valid driver's license with a safe driving record and insurance meeting agency standards.

PREFERRED QUALIFICATIONS:

• An Associate's Degree.


• Computer experience, including reporting and Excel proficiency.


• CPR and First Aid Certification.


• Multilingual abilities are a plus.

Travel Required

Yes . Travel to other stores may be needed at times

Qualities

Computer proficiency

Advanced

Advanced

Advanced

Leadership

Intermediate

Behaviors

Team Player

Works well as a member of a group

Motivations

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School Diploma/GED or better.

Experience

1 year: Experience in a retail leadership role

Licenses & Certifications

Drive. Lic. - Class C

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.