Retail Supervisor

Spectrum Resorts; Gulf Shores (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Spectrum Resorts’ Beach Club retail supervisor will lead the Village Mercantile and Creamery team to deliver WORLD CLASS SERVICE, greet guests, maintain standards, and ensure accurate cash handling and POS operation.

You will supervise daily tasks, merchandise the shop, assist with inventory, and support opening/closing procedures. Prior retail supervisory experience and strong communication are required.

Qualifications

• Must have excellent verbal and written communication skills.
• Must have excellent customer service skills.
• Must be able to motivate the team positively.
• Working knowledge of Microsoft Office and the ability to learn the on-site POS system.
• Minimum 1 year of retail experience.
• Minimum 1 year of supervisory experience preferred.

Responsibilities

• Oversee Retail team to ensure delivery of WORLD CLASS SERVICE.
• Greet and assist guests promptly.
• Ensure sanitation standards are followed.
• Answer phone and provide Beach Club information.
• Rung up purchases and handle cash/credit accurately.
• Restock and merchandise store supplies as needed.
• Assist in inventory management.
• Support retail and ice cream shop operations as needed.
• Manage opening/closing procedures and POS use.
• Perform other duties as assigned.

Skills

Communication

Customer service

Motivation

MS Office

POS system

Retail experience

Supervisory experience

Tools

Microsoft Office

Point of Sale system

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

THE BEACH CLUB RETAIL SUPERVISOR

Job Description: Ensure all Beach Club guests receive superior shopping and dining experiences at the Village Mercantile and Creamery. Set the example by greeting all guests in a cheerful and courteous manner and insuring attentive and cordial service is provided.

Job Tasks

• Oversee Retail team to insure delivery of WORLD CLASS SERVICE.
• Insure guests are greeted and assisted promptly.
• Insure proper sanitation standards are followed.
• Assist in answering telephone and assisting guests with information regarding the Beach Club and services.
• Insure purchases are rung up correctly and proper check/cash handling procedures are followed.
• Assist in restocking and merchandising store supplies as needed.
• Assist in inventory management.
• Assist in retail shop/ice cream shop as needed.
• Responsible for opening/closing procedures to include use of POS system.
• Perform other duties as assigned.

Required Skills

• Must possess excellent verbal/written communication skills.
• Must possess excellent customer service skills.
• Must have the ability to motivate team in a positive manner.
• Must have working knowledge of Microsoft Office suite and the ability to learn on-site point of sales system.
• Must have at least 1 year of prior retail experience.
• Minimum of 1 year of supervisory experience, preferred.

Physical Requirements

• Ability to stand/walk during entire shift.
• Ability to reach, bend and stoop.
• Ability to carry 25 pound several times during a shift over a medium distance.
• Ability to climb ladder as needed.