Retail Associate

La Vida Hospitality; Bethany Beach (DE); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Paid time off

Retail benefits

Food and beverage discounts

Travel and adventure opportunities

Job summary

La Vida Hospitality in Bethany Beach, Delaware is seeking a Retail Associate to provide exceptional customer service at the Big Chill Beach Club. This role includes welcoming guests, maintaining the retail area, and processing payments, all while embodying our brand's passion for hospitality. Ideal candidates are friendly, organized, and ready for a fun work environment with opportunities for growth and unique lifestyle benefits. Starting pay is $13/hour plus tips.

Qualifications

• Must be at least 14 years of age.
• No previous restaurant/hospitality experience required.
• Excellent communication and interpersonal skills.
• Be able to work in a standing position for long periods of time.
• Must have reliable transportation to/from work.
• Must be able to lift up to 50 pounds.

Responsibilities

• Welcome and engage with guests & customers as they enter the Welcome Center.
• Drive sales through engagement of customers and outstanding customer service.
• Maintain retail area and ensure shelves are stocked and area is kept clean.
• Process payments by totaling purchases and processing cash/credit transactions.
• Direct customers by escorting them to racks and counters.

Skills

Customer service skills

Communication skills

Organizational skills

Basic math skills

Job description

Job Description

Summary of Position: A Retail Associate is an expert in providing customer service to all guests visiting the Big Chill Beach Club Welcome Center. A Retail Associate will oversee the Beach Club Retail Shack as well as the Welcome Center, and will help assist customers as they shop, demonstrating thorough product knowledge and passion for our lifestyle brand. Must Enjoy the Ride!*

We offer both part-time and full-time hours. This position starts at $13/hour plus tips.

Duties & Responsibilities

• Welcome and engage with guests & customers as they enter the Welcome Center/Retail Area
• Drive sales through engagement of customers, suggestive selling, sharing product knowledge, and providing outstanding customer service
• Maintain retail area and ensure shelves are stocked and area is kept clean & tidy
• Process payments by totaling purchases and processing cash, and credit/debit card payments
• Alert management of potential security issues
• Direct customers by escorting them to racks and counters
• Live the brand and be a brand ambassador; make decisions in the best interest of the company every time
• Be a team player; help out fellow employees when possible

Qualifications

• Must be at least 14 years of age
• No previous restaurant/hospitality experience required
• Excellent communication and interpersonal skills
• Strong customer service skills
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Must be eligible to work in the United States
• Must have reliable transportation to/from work
• Basic math skills and the ability to operate a cash register
• Excellent organizational skills with attention to detail
• Enthusiastic, friendly and energetic demeanor with a passion for hospitality
• Must be able to lift up to 50 pounds
• Flexibility of schedule to assume responsibilities as needed

Hours & Pay

This position starts at $13/hour plus tips, and awesome employee perks. Not only do we offer hourly positions, but we also offer long-term careers! La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe:

• Unlimited growth potential with salaried management opportunities
• Paid time off & retail benefits for full-time hourly team members
• Travel & adventure opportunities
• Team events + outings
• Benefits for salaried employees and paid time off for full-time hourly employees
• Food, beverage & retail discounts
• Local lifestyle perks like paddleboarding & kayaking discounts
• Celebrate Wellness program dedicated to supporting employee wellness
• Professional leadership development and continuous coaching & mentorship

We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!