Retail Supervisor

Lakeshore Learning Materials; East Brunswick Township (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a dynamic Store Manager to lead a passionate team in delivering exceptional customer experiences. This role involves fostering a positive work environment, maximizing sales, and ensuring that every customer leaves with a smile. With a focus on training and development, you'll be at the forefront of creating a first-class retail experience. Join a company that values innovation and teamwork, where your contributions will be recognized and rewarded. If you're ready to take on a leadership role in a fast-paced environment, this opportunity is for you!

Benefits

401(k) plan

Employee discount

Quarterly bonus

Competitive pay

Qualifications

• Passion for excellent customer service and proactive management.
• Strong communication and training skills are essential.

Responsibilities

• Support recruitment and development of the sales team.
• Exceed customer service expectations and maintain store standards.
• Assist with inventory management and employee scheduling.

Skills

Customer Service

Management Skills

Communication Skills

Time Management

Multitasking

Education

High School Diploma

Retail Management Experience

Tools

Retail POS Systems

Job description

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents, and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices supporting our supply chain division. We’re working smarter and faster than ever, building scalable infrastructure, embracing data-driven decision-making, and using technology to improve efficiency. We invest in a diverse team of top talent who fuel each other’s passions, take risks, try new things, and see every day as an opportunity for growth.

Job Description

Opportunity knocks at the Lakeshore Learning Store. Are you ready?
No background in education is required, but a desire to learn is essential! As a store manager, you will develop a first-class team, implement plans to maximize sales, and provide customers with an unforgettable retail experience in a fast-paced environment. Success brings rewards.

Providing great customer service is at the heart of who we are.
Our friendly approach to exceeding customer expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Customers know they will experience unbeatable service and extensive product knowledge each visit.

Store managers lead by example.
This leadership fosters our successful retail team. No task is too small to tackle, and team successes are celebrated.

Responsibilities

Building Talent

• Support recruitment and development of the sales team
• Support training and development of new sales associates
• Provide ongoing coaching and feedback
• Drive workplace engagement and motivation

Building Service Standards

• Exceed customer service expectations and ensure team adherence to protocols
• Gather and communicate customer feedback
• Build lasting relationships with customers
• Train staff on new products and promotions
• Maintain store presentation, policies, cleanliness, and safety standards

Building Revenue and Operational Excellence

• Assist with inventory management and stock control
• Support cash handling and reconciliation
• Support opening/closing of store and cash registers as a keyholder
• Assist with employee scheduling and payroll
• Support sales initiatives and outreach programs

Qualifications

• Essential Skills and Attributes
• Passion for excellent customer service
• Positive, proactive management and teamwork
• Strong communication and training skills
• Excellent time management and organization
• Ability to demonstrate and reinforce company standards
• Desire to recognize and reward achievements
• Ability to give and receive constructive feedback
• Multitasking ability

• Requirements
• 1-year retail management experience
• Flexible schedule, including nights and weekends
• Knowledge of retail POS systems
• Experience with customer outreach and brand loyalty initiatives preferred

Additional Information

Benefits include:

• Competitive pay
• 401(k) plan
• Employee discount
• Quarterly bonus

Equal Employment Opportunity

We select team members based on skill, merit, and talent, regardless of race, gender, age, or other protected characteristics. We believe diversity strengthens us and are committed to equal opportunity in employment.