Retail Supervisor, Part Time - Avalon

Gap Inc.; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated individual to join their team in a customer-focused role. You will support the store leadership by embodying the brand's values and promoting a positive work environment. This position emphasizes collaboration, effective communication, and a commitment to delivering an exceptional customer experience. With opportunities for growth and continuous improvement, you will play a key role in driving the store's success. If you are passionate about retail and enjoy working in a dynamic environment, this role is perfect for you.

Qualifications

• Ability to provide exceptional customer experiences and support sales.
• Willingness to work flexible hours, including holidays and weekends.

Responsibilities

• Support store leadership and model selling behaviors for employees.
• Promote customer loyalty and educate customers on loyalty programs.
• Ensure compliance standards are met and tasks are completed efficiently.

Skills

Customer Service

Communication

Team Collaboration

Sales Techniques

Problem Solving

Tools

Point of Sale Systems

Inventory Management Software

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.

2. Promote customer loyalty by educating customers about our loyalty programs.

3. Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer, providing an exceptional customer experience.

4. Support sales leaders during non-peak hours, with the customer as the primary focus.

5. Collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner to support the store leadership team.

6. Build and share expertise in the product lifecycle.

7. Support the completion of work before or after store hours, including opening and closing checklists.

8. Leverage omni-channel strategies to deliver a frictionless customer experience.

9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.

2. Provide clear and direct communication of expectations.

3. Utilize technology effectively to engage with customers and team members to meet goals.

4. Show interest and initiative towards continuous improvement and growth.

5. Are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends, to meet business needs.

6. Can maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third globally in international locations, behind Inditex Group and H&M. As of September 2008, the company employs approximately 135,000 people and operates 3,727 stores worldwide, including 2,406 in the U.S.