Sales Associate/Cashier

Ace Hardware Corporation; Casper (WY); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid time off

Health, vision, and dental for full-­-

401K

Employee discount on products

Flexible scheduling

Job summary

Ace Hardware Corporation in Casper, WY is hiring Sales Associates to provide remarkable customer service and assist customers with their home improvement projects. You will be trained in services like key duplication, paint mixing, and glass cutting, while helping stock, price, and present merchandise.

The role emphasizes a high-energy, customer-first environment with weekend availability, a friendly team, and ongoing training to grow skills in sales and product knowledge.

Qualifications

• Excellent communication skills and high attention to detail.
• Ability to multi-task and provide service excellence to customers.
• Willingness to be trained in key services and products.

Responsibilities

• Assist customers with home improvement needs and project planning.
• Receive, stock, and price merchandise; maintain clean store presentation.
• Operate the register when needed and help with pricing and bagging.

Skills

Communication skills

Attention to detail

Multi-tasking

Customer service

Job description

We are looking for energetic, customer-focused individuals who have excellent communication skills, high attention to detail, an ability to multi-task, and are committed to service excellence and customer satisfaction.

Our Sales Associates play a key role in providing REMARKABLE customer service to our customers and in building customer loyalty. Don't know anything about hardware or tools? No problem! You will be trained in the services we offer, including duplicating keys, mixing paint, dispensing propane, cutting glass and plexiglass, and much more. Our training program ensures all new employees become proficient at performing all services.

You will be responsible for providing helpful solutions to customers' home improvement needs (or what we like to call getting to know people through their projects). In this position, you will also assist in the receiving, stocking and pricing of all merchandise, and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We work with you during scheduling to allow for planning outside of work.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect:

• You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip with customized service based on the premise of amazing every customer, every time
• Answer and monitor all calls and pages promptly, courteously, and effectively
• Continually build a product knowledge base and possess the ability to assist customers with store layout and product location
• Assist in pricing, stocking, marking, and bagging of merchandise
• Operate the register when needed
• Like working in a fast-paced and fun environment? We are high energy so time will fly.

Essential Requirements:

• Ability to stand and walk for extended periods of time. You will be on your feet for the majority of your shift whether part time or full time.
• You must be able to lift up to 50 lbs.
• Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
• Reliable transportation and attendance for scheduled shifts
• Good communication skills
• Saturday and Sunday Availability Are A Must!!!

Preferred Requirements:

• Candidates with previous hardware or retail experience, comparable services, expertise, or product knowledge receive first consideration.
• Customer service experience is helpful but not required

Pay, Benefits, and Perks:

• Pay is between $12 and $18 per hour depending on experience
• Paid time off
• Health, vision, and dental for full time positions
• 401K
• Employee discount on products
• Flexible scheduling with full or part time positions

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.