Suites Supervisor

Compass Group USA; Chicago (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA at the United Center in Chicago seeks a Suites Supervisor to oversee premium suite operations during events, ensuring guest service, food and beverage quality, and operational efficiency.

You will supervise Suite Attendants before, during, and after events, maintain clean, stocked suites, monitor service standards, handle guest concerns, verify billing, and coordinate with management to ensure smooth post-event processes.

Qualifications

• One year of hospitality, food and beverage, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise suite operations before, during, and after events.
• Ensure suites are clean, stocked, and event-ready.
• Monitor food quality, presentation, and service standards.
• Support and direct Suite Attendants and support staff.
• Address guest concerns and resolve service issues.
• Verify billing accuracy and complete required reports.
• Monitor inventory, product rotation, and suite replenishment.
• Communicate operational updates and concerns to management.
• Conduct post-event inspections to ensure compliance with company standards.

Skills

Leadership

Communication

Customer Service

Job description

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The United Center, the largest arena in the United States, is located on the West Side of Chicago. Home to the NHL's Chicago Blackhawks and NBA's Chicago Bulls, the venue also hosts concerts, shows, and other large-scale events.

Position Summary

The Suites Supervisor oversees premium suite operations during events, ensuring exceptional guest service, food and beverage quality, and operational efficiency.

• Supervise suite operations before, during, and after events.
• Ensure suites are clean, stocked, and event-ready.
• Monitor food quality, presentation, and service standards.
• Support and direct Suite Attendants and support staff.
• Address guest concerns and resolve service issues.
• Verify billing accuracy and complete required reports.
• Monitor inventory, product rotation, and suite replenishment.
• Communicate operational updates and concerns to management.
• Conduct post-event inspections to ensure compliance with company standards.

Qualifications

• One year of hospitality, food and beverage, or supervisory experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment.

Physical Requirements

Ability to stand for extended periods and lift up to 50 pounds occasionally.

Schedule

Must be available to work evenings, weekends, holidays, and special events.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Job Segment: Event Planning, Hospitality, Part Time