Retail Stylist & Product Expert: Elevate Customer Service

BYLT Basics; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

BYLT Premium Basics is seeking a Retail Associate to deliver outstanding customer service and expert product guidance on the sales floor in Boca Raton, FL. You will greet customers, educate them on BYLT products, and assist with transactions and merchandising.

The role requires a friendly, sales-driven mindset and the ability to work varied hours. You will collaborate with the Store Manager and Retail Operations to ensure a positive shopping experience and smooth store operations.

Qualifications

• Excellent communicator with the ability to utilize technology to engage customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions courteously and professionally.
• Use basic information gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.
• Meeting sales goals and ability to upsell.

Responsibilities

• Actively greet and engage with our customers on the sales floor to provide the best customer experience
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per BYLT's guidelines to maximize selling opportunities
• Keeps clientele informed by notifying them of current promotions and future merchandise of potential interest
• Responds to customers’ questions
• Administers financial transactions by processing payments by cash, gift cards, and store-credit or other credit and debit cards.

Skills

Excellent communicator

Problem solver

Respectful interaction

Upsell capability

BYLT product knowledge

Customer service

Fast-paced energy

Dependability

General math skills

Tools

Point of Sale Systems

Cash handling

Job description

BYLT Premium Basics is seeking a Retail Associate to deliver outstanding customer service and expert product guidance on the sales floor in Boca Raton, FL. You will greet customers, educate them on BYLT products, and assist with transactions and merchandising.

The role requires a friendly, sales-driven mindset and the ability to work varied hours. You will collaborate with the Store Manager and Retail Operations to ensure a positive shopping experience and smooth store operations.