Retail Stylist & Customer Experience Associate

tapestry; Philadelphia (Philadelphia County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York, part of the Tapestry portfolio, is seeking a retail professional for customer engagement and styling. You will greet guests, provide styling advice, and guide purchase decisions while maintaining stockroom and POS operations.

A demonstrated retail background and strong interpersonal skills are essential. Join a brand known for color, boldness, and optimism, with opportunities to develop omni-channel selling skills and contribute to a high-energy team focused on exceptional

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Skills

Selling skills

Retail experience

Multi-tasking

Job description

Kate Spade New York, part of the Tapestry portfolio, is seeking a retail professional for customer engagement and styling. You will greet guests, provide styling advice, and guide purchase decisions while maintaining stockroom and POS operations.

A demonstrated retail background and strong interpersonal skills are essential. Join a brand known for color, boldness, and optimism, with opportunities to develop omni-channel selling skills and contribute to a high-energy team focused on exceptional