Retail Style Leader & Sales Coach

ALICE + OLIVIA; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

ALICE + OLIVIA in Nashville is seeking a Sales Supervisor to lead by example, drive store performance, and deliver an exceptional customer experience. You will mentor staff, model the brand's style, and partner with management to set the pace on the sales floor.

You will develop client relationships, meet personal and store sales goals, and ensure the store presents the brand beautifully while maintaining organization and teamwork across shifts.

Qualifications

• Leadership potential or experience preferred but not required.
• Strong customer service mindset and ability to coach staff.
• Ability to manage multiple tasks and adapt to store needs.

Responsibilities

• Meet personal and store sales goals by ensuring outstanding customer service.
• Develop and maintain long-lasting client relationships.
• Outreach to client base via email, phone, and text messaging.
• Lead the sales floor and model the brand's selling culture.
• Maintain organization and cleanliness of front and back of house.
• Support open/close checklists, shipments, and daily store standards.
• Coach staff to develop strong client relationships and teamwork.
• Actively stay informed on collection trends to empower stylists.

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

ALICE + OLIVIA in Nashville is seeking a Sales Supervisor to lead by example, drive store performance, and deliver an exceptional customer experience. You will mentor staff, model the brand's style, and partner with management to set the pace on the sales floor.

You will develop client relationships, meet personal and store sales goals, and ensure the store presents the brand beautifully while maintaining organization and teamwork across shifts.