Sales-Driven Stylist: Client Relationships Lead

ALICE + OLIVIA; Austin (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

ALICE + OLIVIA in Austin is seeking a stylist to deliver outstanding customer service while driving sales and managing client and consignment businesses. You will lead the sales team, meet personal goals, and ensure excellent service using the latest product knowledge.

Maintain client books, develop relationships, and contribute to monthly sales. Uphold grooming and brand standards, follow schedules, and support store operations to maximize profitability.

Qualifications

• Customer-focused styling professional delivering excellent service.
• Ability to drive sales and contribute to store profitability.
• Maintain brand image and professional grooming standards.
• Strong teamwork and time management to meet goals.

Responsibilities

• Lead sales team and act as a role model for new sales associates
• Accountable for reaching personal sales goals and contributing in achieving the store goal
• Utilize company selling tools to ensure customers receive excellent customer service
• Maintain current product knowledge and utilize to maximize daily sales
• Accountable for maintaining and updating client books with detailed information on customers
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a UPT above company standard of 2.0
• Satisfy company KPI requirements
• Ensure image and grooming standards are professional and reflective of the brand
• Adhere to work schedule, blackout periods, and mandatory meetings
• Assist in processing and replenishing merchandise and monitoring floor stock
• Maintain company visual standards at all times
• Comply with all point of sale policies and procedures

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

ALICE + OLIVIA in Austin is seeking a stylist to deliver outstanding customer service while driving sales and managing client and consignment businesses. You will lead the sales team, meet personal goals, and ensure excellent service using the latest product knowledge.

Maintain client books, develop relationships, and contribute to monthly sales. Uphold grooming and brand standards, follow schedules, and support store operations to maximize profitability.