Retail Store Team Lead & People Coach

Goodwill of Central and Southern Indiana, Inc.; Noblesville (IN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Continuing education and leadership de

Tuition reimbursement

Comprehensive health plan

Generous PTO and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Disability plans

Wellness program

Flexible spending accounts

Employee discounts

Retirement plan with company match

Mental health support

Nurse health coaching on site

Daily pay options

Job summary

Goodwill of Central & Southern Indiana, Inc. is seeking a Store Team Leader in Noblesville, IN. This full-time hourly position supports the Store Leader and leadership team in achieving operational goals, customer service standards, and financial targets at the Noblesville site.

The role emphasizes coaching staff, coordinating recruitment, and aligning daily tasks with Goodwill’s mission and values. Expect a dynamic retail environment with a focus on teamwork and efficiency.

Qualifications

• Strong supervisory experience in retail or service industries.
• Ability to coach and develop hourly staff.
• Clear communication skills across all levels of staff and customers.
• Customer-focused approach to service and problem solving.
• Familiarity with basic computer and software usage.

Responsibilities

• Provides coaching and training to hourly employees on daily tasks.
• Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.
• Seeks out opportunities for professional development for both self and other team members.
• Completes day-to-day tasks and suggests efficiency improvements.
• Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.
• Acts as a good steward of resources available at the site including people, time, and money.
• Tracks and measures day-to-day sales, production goals, and donations.

Skills

Supervisory Skills

Coaching

Communication

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethics

Job description

Goodwill of Central & Southern Indiana, Inc. is seeking a Store Team Leader in Noblesville, IN. This full-time hourly position supports the Store Leader and leadership team in achieving operational goals, customer service standards, and financial targets at the Noblesville site.

The role emphasizes coaching staff, coordinating recruitment, and aligning daily tasks with Goodwill’s mission and values. Expect a dynamic retail environment with a focus on teamwork and efficiency.