Retail Store Team Lead — Flexible Hours & Growth

CROCS; Gurnee (IL); On-site; USD 23,000 - 29,000; Full time

Job summary

Crocs, located in the United States, is seeking a Store Team Lead to join our retail team. This role focuses on delivering exceptional consumer experiences through our C.H.A.R.M service model and leading by example on the sales floor.

You will support multiple store departments, manage daily team activities, and act as a brand ambassador by staying informed about product collaborations and launches. Strong communication and flexibility are essential for success in our fast-paced environment.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Leadership

Flexibility

Tools

POS system

Job description

Crocs, located in the United States, is seeking a Store Team Lead to join our retail team. This role focuses on delivering exceptional consumer experiences through our C.H.A.R.M service model and leading by example on the sales floor.

You will support multiple store departments, manage daily team activities, and act as a brand ambassador by staying informed about product collaborations and launches. Strong communication and flexibility are essential for success in our fast-paced environment.