Retail Store Team Lead — Customer Experience Champion

Express; Tinton Falls (NJ); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 2%

Merchandise discount

Paid Time Off

Parental leave

Résumé du poste

Express Jersey Shore Premium is seeking an Assistant Manager to join our team. The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

The Assistant Manager role focuses on developing top talent, coaching sales associates, and ensuring smooth daily operations, including merchandising,

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 1-3 of relevant job experience.
• Proficient in use of technology (iPad, registers).
• Demonstrates strong customer service skills.
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsabilités

• Assist in developing store operations and sales plans with the Store Manager.
• Coach, train and supervise Sales Associates for effective performance.
• Support hiring and onboarding of new team members.
• Assist in evaluating business performance and executing action plans.
• Ensure daily store operations run smoothly and merchandise flows properly.
• Maintain store standards and safeguard associates and customers.
• Deliver proactive customer engagement and positive in-store experiences.

Connaissances

Customer service

Sales

Communication

Team leadership

Formation

High School diploma or equivalent

Description du poste

Express Jersey Shore Premium is seeking an Assistant Manager to join our team. The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

The Assistant Manager role focuses on developing top talent, coaching sales associates, and ensuring smooth daily operations, including merchandising,