Store Operations & Customer Experience Manager

JD Finish Line; Jersey City (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

JD Finish Line in Jersey City is seeking an Assistant Store Manager and Supervisor to lead daily operations, motivate a high-performing team, and deliver outstanding customer experiences. You will be the heartbeat of the store, ensuring smooth service and compelling product presentation.

This role offers autonomy to shape the store’s success, drive sales goals, mentor associates, and uphold brand standards across all tasks, from opening procedures to customer recovery and merchandising.

Qualifications

• Retail management or supervisory experience.
• Excellent customer service and communication skills.
• Ability to lead a fast-paced team.

Responsibilities

• Manage daily operations of the store.
• Inspire and coach a high-performance team.
• Deliver outstanding customer experiences.
• Shape the store's success and uphold brand standards.

Job description

JD Finish Line in Jersey City is seeking an Assistant Store Manager and Supervisor to lead daily operations, motivate a high-performing team, and deliver outstanding customer experiences. You will be the heartbeat of the store, ensuring smooth service and compelling product presentation.

This role offers autonomy to shape the store’s success, drive sales goals, mentor associates, and uphold brand standards across all tasks, from opening procedures to customer recovery and merchandising.