Retail Store Supervisor - Operations & Customer Experience

SonicJobs Inc.; Avenal (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking an Assistant Store Manager to help oversee daily store operations, deliver excellent customer service, and develop the store team.

You will assist with inventory, merchandising, scheduling, and training while ensuring a clean, safe, and welcoming shopping environment for customers and colleagues alike. This role requires strong communication and problem-solving skills in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent; ability to read and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Lift up to 55 lbs; frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, records, and loss prevention.
• Maintain organized store areas to company standards.
• Protect and secure all store assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe environment for customers and staff.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Leadership

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to help oversee daily store operations, deliver excellent customer service, and develop the store team.

You will assist with inventory, merchandising, scheduling, and training while ensuring a clean, safe, and welcoming shopping environment for customers and colleagues alike. This role requires strong communication and problem-solving skills in a fast-paced retail setting.