Assistant Store Manager - Customer Experience & Ops

Family Dollar; Bernalillo (NM); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a busy retail environment. You will help supervise staff, ensure merchandising and safety standards, and drive operational efficiency on a day-to-day basis.

The role emphasizes hands-on leadership, effective communication, and a focus on customer satisfaction while maintaining store appearance and loss-prevention practices.

Qualifications

• High school diploma or equivalent is required or preferred
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs and perform related physical tasks
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures
• Process corporate directives and communications related to store activities
• Maintain promotional fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash handling) and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure store assets, including cash
• Adhere to policies and safety guidelines and ensure staff compliance
• Help Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, respectful environment with customers and team
• Maintain cleanliness of store, bathrooms, floors, and waste removal
• Other duties as assigned*

Skills

Customer service

Team player

Communication

Problem solving

Merchandising

Physical stamina

Education

High school diploma

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a busy retail environment. You will help supervise staff, ensure merchandising and safety standards, and drive operational efficiency on a day-to-day basis.

The role emphasizes hands-on leadership, effective communication, and a focus on customer satisfaction while maintaining store appearance and loss-prevention practices.