Assistant Store Manager – Customer Experience & Ops

SonicJobs Inc.; Jackson (TN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to assist with store operations, customer service, and team development. You will help organize merchandise, support opening/closing procedures, and ensure daily directives are followed.

The role requires strong communication, customer service, and the ability to work in a high-energy team environment while maintaining store standards and safety compliance.

Qualifications

• Requires ability to read, interpret and explain directives and merchandise schematics.
• Experience in retail store management preferred (retail, grocery, or drug store).
• Excellent communication, organization and customer service skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers with questions and concerns in a positive manner.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures.
• Follow corporate directives and store communications.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged goods, records, payroll, scheduling, and cash handling; participate in loss prevention.
• Keep store areas well-stocked and tidy; protect assets including cash.
• Enforce policies, safety guidelines, and store procedures.
• Support Store Manager in training and development of Store Associates.
• Maintain a safe, respectful, and professional environment for customers and staff.
• Ensure cleanliness of the store, bathrooms, floors, and waste removal.
• Other duties as assigned.

Skills

High school diploma

Store management experience

Strong communication

Customer service

Team player

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to assist with store operations, customer service, and team development. You will help organize merchandise, support opening/closing procedures, and ensure daily directives are followed.

The role requires strong communication, customer service, and the ability to work in a high-energy team environment while maintaining store standards and safety compliance.