Store Lead & Customer Experience Supervisor

FreshDirect LLC; Houston (TX); Presencial; USD 18 000 - 19 000; Tempo integral

Resumo da oferta

WSS in Houston, TX is seeking a Store Supervisor to support the store management team, supervise stock and non-selling functions, and ensure operational efficiency. You will act as Manager on Duty when needed and uphold policies and procedures.

The role emphasizes customer service, leadership, and driving sales while maintaining pricing accuracy, product availability, and a welcoming store environment. A high school diploma and 3+ years retail management are preferred.

Qualificações

• High school diploma; some college preferred.
• 3+ years retail management experience preferred.
• Strong leadership, communication, and organizational skills.

Responsabilidades

• Coach team to meet sales and productivity goals.
• Ensure proper pricing, displays, and product availability.
• Lead on the sales floor and provide customer service.
• Oversee cash handling, deposits, and bank runs.
• Direct staffing and scheduling to control payroll budget.
• Maintain store cleanliness and organization.
• Train and develop Team Members.

Conhecimentos

Customer service

Leadership

Retail management

Communication

Formação académica

High school diploma

Some college preferred

Ferramentas

Microsoft Office

POS systems

Time Keeping systems

Descrição da oferta de emprego

WSS in Houston, TX is seeking a Store Supervisor to support the store management team, supervise stock and non-selling functions, and ensure operational efficiency. You will act as Manager on Duty when needed and uphold policies and procedures.

The role emphasizes customer service, leadership, and driving sales while maintaining pricing accuracy, product availability, and a welcoming store environment. A high school diploma and 3+ years retail management are preferred.