Retail Store Supervisor: Lead & Elevate Customer Experience

Vans; Vacaville (CA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Incentive opportunities

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive team culture, and contribute to the store’s success in a fast-paced retail environment.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with ability to influence across levels.
• Solution-oriented and flexible in a fast-paced retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand/move in-store and perform physical tasks as needed.

Responsibilities

• Lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

store leadership

customer engagement

coaching

communication

independence

retail software tools

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across customer engagement, merchandising, and store standards.

You will help maximize profitability, foster an inclusive team culture, and contribute to the store’s success in a fast-paced retail environment.