Retail Store Supervisor: Lead, Coach & Delight Customers

VF Corp.

Gilroy (CA)

On-site

USD 29,000 - 41,000

Part time

4 days ago

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Job summary

Timberland in Gilroy, CA seeks a part-time Supervisor to support leadership with daily operations and drive an exceptional customer experience. You will coach associates, ensure merchandising standards, and help maximize store profitability while maintaining an inclusive team culture.

The role suits someone who thrives in a fast-paced retail environment, with 1+ year leadership experience and a strong focus on service.

Qualifications

1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
High school diploma or equivalent; associate degree preferred.
Ability to stand and move throughout the store for extended periods; perform physical tasks.

Responsibilities

Deliver a high level of personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
Supervise daily store operations, including opening/closing procedures and floor coverage.
Support stockroom operations: organize inventory, process shipments, ensure timely product flow to the sales floor.