Retail Store Supervisor — Hybrid Work & Growth Path

Placements24; Windsor Park (TN); Hybrid; USD 11,000 - 22,000; Full time

Benefits offered by this job

Medical aid and provident fund

Staff discounts on merchandise

Hybrid work arrangement

Training and career development

Job summary

Fashion Retailer East London is seeking a proactive Retail Store Supervisor to support the management team at the East London, Eastern Cape store. The role focuses on smooth daily operations, staff oversight, and outstanding customer service in a busy retail environment.

The supervisor will assist with inventory, sales strategies, and visual merchandising, while training junior staff and ensuring adherence to company policies.

Qualifications

• Minimum 2 years in retail with supervisory experience preferred.
• Strong understanding of retail operations, sales principles and customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist Store Manager in overseeing daily operations and achieving sales targets.
• Supervise and guide staff to deliver excellent customer service.
• Manage inventory including receiving, stocking, and stocktakes.
• Maintain visual merchandising standards and attractive product displays.
• Process sales transactions accurately and efficiently.
• Handle customer inquiries and resolve issues promptly.
• Assist in staff training and development initiatives.
• Contribute to loss prevention efforts and store security.
• Maintain store cleanliness and organization.
• Deputize for Store Manager as needed.

Skills

Retail experience

Leadership

Customer service

POS proficiency

Communication

Education

High school diploma

Tools

POS systems

MS Excel

Job description

Fashion Retailer East London is seeking a proactive Retail Store Supervisor to support the management team at the East London, Eastern Cape store. The role focuses on smooth daily operations, staff oversight, and outstanding customer service in a busy retail environment.

The supervisor will assist with inventory, sales strategies, and visual merchandising, while training junior staff and ensuring adherence to company policies.