Retail Store Manager

Placements24; Roanoke (VA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Employee discounts

Development opportunities

Team-oriented environment

Job summary

Placements24 is seeking an experienced Retail Store Manager to lead store operations and deliver outstanding customer service in a fast-paced environment. You will guide a team of retail staff, oversee inventory, and ensure visual standards and store policies are consistently applied to meet sales targets.

The ideal candidate has a proven track record in retail leadership, strong communication skills, and a passion for creating a positive shopping experience for customers.

Qualifications

• At least 3 years in retail management or supervisory role.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of retail operations, inventory control and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Oversee daily store operations ensuring efficiency and policy compliance.
• Lead, train, and motivate a team to achieve sales goals and deliver excellent service.
• Manage inventory levels including ordering, receiving, and stock counts.
• Implement visual merchandising to keep the store appealing and organized.
• Monitor sales performance, analyze data, and develop strategies to drive revenue growth.
• Handle customer complaints and resolve issues promptly and professionally.

Skills

Team leadership

Sales targets

Customer service

Inventory management

Tools

POS systems

Job description

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead their store operations in East London. This role is pivotal in ensuring exceptional customer service, driving sales performance, and managing the day-to-day activities of the retail outlet. You will be responsible for leading and motivating a team of retail staff, overseeing inventory, maintaining store standards, and achieving sales targets. The ideal candidate possesses strong leadership skills, a passion for retail, and a commitment to creating a positive shopping environment for all customers, contributing to the overall success of the brand in the local market.

Key Responsibilities

• Oversee daily store operations, ensuring efficiency and compliance with company policies.
• Lead, train, and motivate a team of retail associates to achieve sales goals and provide excellent customer service.
• Manage inventory levels, including ordering, receiving, and conducting regular stock counts.
• Implement visual merchandising strategies to ensure the store is appealing and well-organized.
• Monitor sales performance, analyze data, and develop strategies to drive revenue growth.
• Handle customer complaints and resolve issues in a timely and professional manner.

Requirements

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven track record of achieving sales targets and managing staff effectively.
• Strong understanding of retail operations, inventory management, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays as required by the retail environment.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health and wellness benefits.
• Employee discounts on company merchandise.
• Opportunities for professional development and career advancement in retail leadership.
• A supportive and team-oriented work environment.