Retail Store Supervisor: Hybrid Role with Growth & Bonuses

Placements24; Willows (CA); Hybrid; USD 5,000 - 7,500; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Employee discounts

Hybrid work model

Medical aid & retirement savings

Job summary

WhatJobs Direct is seeking a Retail Store Supervisor for a hybrid role in Welkom, Free State, combining in-store leadership with remote administrative tasks. You will guide a sales team, ensure excellent customer service, manage stock and merchandising, and oversee daily operations to meet sales goals.

The role emphasizes proactive problem-solving, strong communication, and dedication to maintaining high store standards in a dynamic retail environment.

Qualifications

• Supervisory or leadership experience in retail.
• Proven sales goal achievement and customer service.
• Strong retail operations knowledge, incl. inventory and merchandising.
• Excellent communication and leadership skills.
• Proficient with POS systems and retail software.
• Able to multitask and work under pressure.
• Willing to work weekends; some remote admin tasks.
• Based in or willing to commute to Welkom, Free State.

Responsibilities

• Supervise and guide the retail sales team to achieve individual and store sales targets.
• Ensure high standards of customer service are met at all times, addressing customer needs effectively.
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels, ensuring accurate stock counts, efficient replenishment, and appealing merchandising.
• Process customer transactions accurately using the POS system.
• Handle customer inquiries, feedback, and complaints with professionalism and empathy.
• Train and mentor new sales associates on product knowledge, sales techniques, and store policies.
• Maintain store cleanliness, organization, and visual presentation standards.
• Perform remote administrative duties as assigned, such as compiling sales reports or coordinating stock transfers.
• Ensure compliance with all company policies, security procedures, and health and safety regulations.

Skills

Retail leadership

Sales targets

Customer service

POS systems

Inventory management

Merchandising

Communication

Tools

POS software

Job description

WhatJobs Direct is seeking a Retail Store Supervisor for a hybrid role in Welkom, Free State, combining in-store leadership with remote administrative tasks. You will guide a sales team, ensure excellent customer service, manage stock and merchandising, and oversee daily operations to meet sales goals.

The role emphasizes proactive problem-solving, strong communication, and dedication to maintaining high store standards in a dynamic retail environment.