Retail Store Supervisor: Customer Experience & Operations

Michaels; Everett (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels is seeking a Merchandise Manager in Everett, MA to drive merchandising, pricing accuracy, and in-store presentation. You will manage truck processing, inventory routines, planogram sets, and visual standards to ensure a customer-ready store environment.

You will oversee stocking, promotions, and backroom organization while leading a team to meet SOPs and company standards, with emphasis on in-stock optimization and shrink reduction. Shift consistency includes nights and weekends.

Qualifications

• 3+ years retail leadership experience.
• Ability to follow SOPs and company programs.
• Strong workload planning and inventory handling.

Responsibilities

• Lead merchandising and operational execution including truck processing and planogram sets.
• Ensure pricing accuracy and timely promotional execution.
• Maintain a customer-ready store environment through effective stock movement and visual standards.
• Train and coach team members and ensure compliance with company policies.

Skills

Retail leadership

Job description

Michaels is seeking a Merchandise Manager in Everett, MA to drive merchandising, pricing accuracy, and in-store presentation. You will manage truck processing, inventory routines, planogram sets, and visual standards to ensure a customer-ready store environment.

You will oversee stocking, promotions, and backroom organization while leading a team to meet SOPs and company standards, with emphasis on in-stock optimization and shrink reduction. Shift consistency includes nights and weekends.