Customer Service Supervisor - Part-Time Store Leader

The Michael's Companies; Everett (MA); On-site; USD 22,000 - 30,000; Part time

Job summary

The Michael's Companies in Everett, MA is seeking a part-time Customer Service Supervisor/Manager to support store operations and customer experience. You will assist the Store Manager, supervise team members, ensure SOP compliance, and maintain a ready, visually appealing sales floor.

Responsibilities include coordinating truck unloads, inventory routines, planogram execution, pricing accuracy, and timely promotional execution while upholding safety and asset protection.

Qualifications

• Minimum 3+ years retail leadership experience.

Responsibilities

• Lead and support SOP adherence and company programs.
• Oversee truck execution, inventory routines, and planogram sets.
• Maintain pricing integrity and ensure timely promotional execution.
• Provide Manager-on-Duty coverage and uphold service standards.
• Train, coach and develop team members across departments.

Skills

Retail leadership

Customer service

Job description

The Michael's Companies in Everett, MA is seeking a part-time Customer Service Supervisor/Manager to support store operations and customer experience. You will assist the Store Manager, supervise team members, ensure SOP compliance, and maintain a ready, visually appealing sales floor.

Responsibilities include coordinating truck unloads, inventory routines, planogram execution, pricing accuracy, and timely promotional execution while upholding safety and asset protection.