Customer Service & Store Operations Supervisor

Michaels Stores; Everett (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health benefits

Job summary

The Michaels Companies Inc. in Everett, MA is seeking a Merchandise Manager to drive merchandising and store operations. You will lead planograms, inventory routines, pricing accuracy, and timely promotions to create a customer-ready environment.

You will oversee truck processing, in-stock control, and visual standards, partnering with store leadership to align staffing and daily tasks with business needs. Experience in retail leadership is essential.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Drive merchandising and operational execution, including truck processing, inventory routines, and planogram sets.
• Ensure pricing accuracy and timely promotional execution to maintain customer-ready stores.
• Lead workload planning and daily task prioritization with store leadership.
• Oversee stock replenishment, in-stock optimization, and planogram compliance.
• Maintain visual merchandising standards and backroom/store organization.

Skills

Retail leadership

Team leadership

Operational excellence

Job description

The Michaels Companies Inc. in Everett, MA is seeking a Merchandise Manager to drive merchandising and store operations. You will lead planograms, inventory routines, pricing accuracy, and timely promotions to create a customer-ready environment.

You will oversee truck processing, in-stock control, and visual standards, partnering with store leadership to align staffing and daily tasks with business needs. Experience in retail leadership is essential.