Retail Store Supervisor (07)

Goodwill Industries of Central Michigan's Heartland, Inc. in; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Retail Store Supervisor to support the store manager in achieving sales goals and maintaining high standards of customer service. This role emphasizes teamwork, communication, and flexibility, ensuring a positive shopping experience for customers. With no late nights and a supportive work environment, this position offers a great opportunity for those passionate about retail and community service. Enjoy benefits like employee discounts, paid time off, and comprehensive insurance plans, making it an attractive role for dedicated individuals.

Benefits

Employee discount at retail stores

4 weeks of paid time off

Medical, Dental, and Vision insurance

Supplemental Life Insurance

Financial Coaching

Qualifications

• Strong communication and teamwork skills are essential.
• Ability to provide excellent customer service.

Responsibilities

• Assist store manager in operating within budget and meeting sales goals.
• Support and work cooperatively with all team members.

Skills

Teamwork

Customer Service

Communication Skills

Flexibility

Job description

Goodwill Industries of Central Michigan's Heartland, Inc.

Retail Store Supervisor (07) (Project Management)

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

Additional benefits of working full time for GICMH are:

1. Employee discount at our retail stores.
2. 4 weeks of paid time off in your first year, eligible to start using after 90 days.
3. Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
4. Supplemental Life Insurance.
5. Financial Coaching - budgeting, debt payoff, credit collection knowledge, and more.

Purpose or General Objective: To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

Job Duties:

1. Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
2. Serve as a positive, productive role model to all employees, participants, and customers.
3. Exhibit appropriate and professional verbal communication, appearance, and actions.
4. Comply with and enforce all agency policies and procedures.
5. Provide a high level of customer service.
6. Assist store management in meeting or exceeding monthly production plan, as directed, while also ensuring all company quality and quantity standards are met.
7. Assist in completion of store staff work schedules, as directed by store management.
8. Review and respond to customer complaints in a professional manner.
9. Ability to work flexible hours, including nights, weekends, and holidays as needed.