Retail Store Specialist — Customer Experience & Growth

Saf-Gard Safety Shoe Company; Windsor (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

PTO

Disability insurance

Life insurance

Job summary

Saf-Gard Safety Shoe Company in Windsor, CT is seeking a full-time Retail Store Specialist to deliver excellent customer service and support daily store operations. You will help customers select safety footwear, learn product features, and process transactions using POS systems while maintaining a tidy showroom.

The role requires at least 1 year of sales or customer service experience, strong communication, and the ability to work independently or as part of a team in a fast-paced environment.

Qualifications

• 1+ year of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to work both independently and as part of a team.
• Experience handling cash and credit card transactions accurately.
• Ability to learn and use Navision.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit and benefits to customers.
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools.
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.

Skills

Retail sales

Customer service

Communication

Teamwork

Cash handling

Navision

Tools

POS systems

Job description

Saf-Gard Safety Shoe Company in Windsor, CT is seeking a full-time Retail Store Specialist to deliver excellent customer service and support daily store operations. You will help customers select safety footwear, learn product features, and process transactions using POS systems while maintaining a tidy showroom.

The role requires at least 1 year of sales or customer service experience, strong communication, and the ability to work independently or as part of a team in a fast-paced environment.