Retail Store Specialist - Customer Focus, Growth & Benefits

Saf-Gard Safety Shoe Company; Hickory (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Disability insurance

Life insurance

Medical plans

Paid holidays

PTO after 90 days

401(k) match

Job summary

Saf-Gard Safety Shoe Company in Hickory, NC is seeking a Full-Time Retail Store Specialist to deliver outstanding customer service and support daily store operations. You will assist customers in selecting safety footwear, learn product lines, use Aetrex Foot Scanning Technology to optimize fit, process transactions, and maintain an inviting showroom.

A friendly, reliable attitude and accurate cash handling are essential.

Qualifications

• Minimum 1 year of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to work independently and as part of a team.
• Experience handling cash and credit card transactions.
• Ability to learn and use retail operating systems (Navision).

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit and benefits to customers.
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools.
• Look up customer information, purchase history and program details within company systems.
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team-oriented store environment as a valued retail team member.
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

Skills

Retail sales

Customer service

Cash handling

POS systems

Navision

Teamwork

Communication

Problem solving

Tools

Navision

Job description

Saf-Gard Safety Shoe Company in Hickory, NC is seeking a Full-Time Retail Store Specialist to deliver outstanding customer service and support daily store operations. You will assist customers in selecting safety footwear, learn product lines, use Aetrex Foot Scanning Technology to optimize fit, process transactions, and maintain an inviting showroom.

A friendly, reliable attitude and accurate cash handling are essential.