Retail Store Ops & Merchandising Lead

Kohl's Corp.; State College (Centre County); On-site; USD 60,000 - 90,000; Full time

Job summary

Kohl's Corp. is seeking an Operations/Merchandising Manager to oversee store operations and/or merchandising, coaching associates to execute processes for efficiency and sales growth. You will lead teams, manage inventory, and ensure a compelling customer experience across the store.

You will drive merchandising execution, pricing accuracy, and adherence to brand standards while focusing on store KPIs and profitability. This is a senior store leadership role with demand for flexible scheduling.

Qualifications

• Experience supervising teams or associates and coaching to achieve daily goals.
• Excellent verbal and written communication skills.
• Strong decision-making and problem-solving abilities.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Ensure sound operational processes: receiving, stockroom management and omni channel fulfillment.
• Drive accuracy by completing business directives like merchandise disposition.
• Maintain stock on the floor by planning replenishment based on sell-through and seasonality.
• Lead POS and customer service to deliver fast, service-oriented transactions and great customer experience.
• Ensure merchandising standards follow visual direction, deliver clear, compelling product presentation.
• Manage floor remerchandising and replenishment based on sell-through and seasonal changes.
• Direct and train associates to execute merchandising direction to brand standards.
• Oversee pricing, signage, and ticketing for accurate in-store updates.
• Support loss prevention through education, monitoring and policy adherence.
• Manage new hire training on processes, inventory, productivity, merchandising, and Kohl's tools.

Skills

Team supervision

Customer service

People management

Decision making

Communication

Flexibility

Education

College degree OR equivalent + 2 years in retail

Job description

Kohl's Corp. is seeking an Operations/Merchandising Manager to oversee store operations and/or merchandising, coaching associates to execute processes for efficiency and sales growth. You will lead teams, manage inventory, and ensure a compelling customer experience across the store.

You will drive merchandising execution, pricing accuracy, and adherence to brand standards while focusing on store KPIs and profitability. This is a senior store leadership role with demand for flexible scheduling.