Retail Store Ops & Merchandising Lead

Kohl's; Florida; On-site; USD 52,000 - 78,000; Full time

Job summary

Kohl's in Florida seeks an Operations Manager or Merchandising Manager to oversee store operations or merchandising, coach associates, and drive sales and profitability through efficient processes and customer service.

You will manage floor replenishment, pricing, loss prevention collaboration, and implement visual standards to present products clearly. The role requires leadership, flexibility for days/nights/weekends, and a track record of achieving KPIs.

Qualifications

• Experience supervising teams and coaching to daily goals.
• Strong verbal and written communication skills.
• Excellent problem solving and decision making.

Responsibilities

• Oversee store operations and merchandising to drive sales and profitability.
• Coach associates to follow operational and merchandising processes.
• Manage floor replenishment, pricing changes, and signage.
• Lead customer service initiatives and speed of service at point of sale.
• Ensure visual merchandising aligns with brand standards and layout.

Skills

Supervising teams

Customer service leadership

Operational excellence

Merchandising knowledge

Communication skills

Education

College degree

Tools

POS systems

Inventory management systems

Job description

Kohl's in Florida seeks an Operations Manager or Merchandising Manager to oversee store operations or merchandising, coach associates, and drive sales and profitability through efficient processes and customer service.

You will manage floor replenishment, pricing, loss prevention collaboration, and implement visual standards to present products clearly. The role requires leadership, flexibility for days/nights/weekends, and a track record of achieving KPIs.