Retail Store Ops Lead, Customer Focus & Inventory

Dollar General; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General seeks an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision of employees, merchandise presentation, and deposits. The role includes stock, cashier duties, and cashier accountability to protect assets and maximize profitability.

The position requires strong communication, problem solving, and organizational skills, with prior supervisory experience preferred and a high school diploma or equivalent.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Supervisory experience

Cash handling procedures

Planograms and merchandising

Inventory control

Cashier accountability

Problem solving

Communication skills

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar General seeks an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision of employees, merchandise presentation, and deposits. The role includes stock, cashier duties, and cashier accountability to protect assets and maximize profitability.

The position requires strong communication, problem solving, and organizational skills, with prior supervisory experience preferred and a high school diploma or equivalent.