Retail Store Ops & Inventory Associate

Reformation; New York (NY); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

Employer-sponsored insurance

Commuter benefits

Paid time off

Retirement planning

Job summary

Reformation in New York is seeking an Operations Associate to support daily store operations, inventory control, merchandising, and a positive shopping experience. You will help maintain seamless procedures, track inbound and outbound shipments, and ensure back-of-house areas reflect the brand standards while assisting with markdowns and loss prevention.

The role requires at least 1 year in a fast-paced, creative service environment, comfort with desktop and mobile tools, and the ability to work

Qualifications

• 1+ years relevant experience in a fastpaced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

• Support the operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Consistently use and understand processes and procedures to track in store inventory accurately.
• Track, receive and process all inbound inventory shipments.
• Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing.
• Complete shipment processing - receiving, hanging, steaming, tagging (when applicable) and organizing in the back of house.
• Support the process of completing markdowns when applicable.
• Submit facilities tickets to ensure maintenance, presentation and organization.
• Organize store supplies.
• Ensure the back of house reflects the brand and concept standards at all times.
• Prepare and deliver all customer fitting rooms quickly and accurately.
• Prepare and support all customer purchases in alignment with brand standards, preparing, folding and bagging products.
• Replenish the sales floor when products are sold to ensure visual presentations and inventory levels meet brand standards at all times.
• Support execution of visual merchandising tasks as new products are received, including adjusting visual merchandising when products are sold out or sold through.
• Execute visual displays and mannequins when directed.
• Receive extraordinary customer experience feedback and scoring on service evaluation.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Bring an ambitious and passionate attitude to work daily.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Retail operations

Customer service

Interpersonal skills

Fast-paced

Communication

Teamwork

Job description

Reformation in New York is seeking an Operations Associate to support daily store operations, inventory control, merchandising, and a positive shopping experience. You will help maintain seamless procedures, track inbound and outbound shipments, and ensure back-of-house areas reflect the brand standards while assisting with markdowns and loss prevention.

The role requires at least 1 year in a fast-paced, creative service environment, comfort with desktop and mobile tools, and the ability to work