Retail Store Operations Lead: Customer Service & Team Growth

Dollar Tree, Inc.; Fort Dodge (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Fort Dodge, IA seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities and help coach Store Associates in a fast-paced retail environment.

The role involves organizing merchandise, performing opening/closing procedures, adhering to corporate directives, and maintaining clean, well-stocked areas while safeguarding store assets. A positive, safe team environment is essential.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and other communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, damage processing, record keeping, and loss prevention.
• Maintain a well-stocked floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.

Skills

Communication skills

Interpersonal skills

Written skills

Customer service

Teamwork

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Fort Dodge, IA seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities and help coach Store Associates in a fast-paced retail environment.

The role involves organizing merchandise, performing opening/closing procedures, adhering to corporate directives, and maintaining clean, well-stocked areas while safeguarding store assets. A positive, safe team environment is essential.