Store Operations Leader & Customer Experience Champion

Dollar Tree, Inc.; Cedar Falls (IA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Cedar Falls, IA seeks an Assistant Store Manager to support store operations, customer service, and team development. This part-time role emphasizes daily store activities, merchandising, and collaboration with leadership to maintain high standards.

You will assist with opening/closing procedures, staff supervision, and ensuring a positive shopping environment. A strong team player with excellent communication is preferred.

Qualifications

• High school diploma or equivalent; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties (standing, walking, bending, etc.).
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, handling damaged merchandise, record keeping (payroll, scheduling, cash deposits).
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure staff follow procedures.
• Assist Store Manager in supervising, training, and developing Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, including restrooms, floors, trash, and general presentation.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written communication

Team leadership

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Cedar Falls, IA seeks an Assistant Store Manager to support store operations, customer service, and team development. This part-time role emphasizes daily store activities, merchandising, and collaboration with leadership to maintain high standards.

You will assist with opening/closing procedures, staff supervision, and ensuring a positive shopping environment. A strong team player with excellent communication is preferred.