Retail Store Operations Lead — Customer-First

Dollar General; Thibodaux (LA); On-site; USD 34,000 - 46,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager in supervising staff, merchandising and daily operations.

You will handle stocking, cashier duties, deposits, and loss prevention measures while ensuring excellent service and profitability. This role requires leadership, reliability, and the ability to train and coach team members.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations and cash handling tasks.
• Ability to operate cash register and generate reports.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading diagrams/documents

Math calculations

Cash handling

Cashier reports

Driving to bank

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager in supervising staff, merchandising and daily operations.

You will handle stocking, cashier duties, deposits, and loss prevention measures while ensuring excellent service and profitability. This role requires leadership, reliability, and the ability to train and coach team members.