Retail Store Operations Lead

Hibbett, Inc.; Rogers (AR); On-site; USD 17,000 - 24,000; Full time

Job summary

Hibbett, Inc. is seeking an Assistant Manager in Rogers, AR, to support the Store Manager in daily operations and customer service excellence. You will supervise store activities, assist with selling, restocking, merchandising, and scheduling.

The role requires 1-3 years of retail experience, strong interpersonal skills, and the ability to lead a small team during peak periods while upholding company policies and standards.

Qualifications

• Retail experience, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager responsibilities.
• Deliver extraordinary customer service and promote services and merchandise.

Skills

Customer service

Interpersonal communication

Team leadership

Fast-paced adaptability

Job description

Hibbett, Inc. is seeking an Assistant Manager in Rogers, AR, to support the Store Manager in daily operations and customer service excellence. You will supervise store activities, assist with selling, restocking, merchandising, and scheduling.

The role requires 1-3 years of retail experience, strong interpersonal skills, and the ability to lead a small team during peak periods while upholding company policies and standards.