Retail Store Operations Lead

GESMV; Brookville, Northern (OH, KY); On-site; USD 32,000 - 52,000; Full time

Job summary

GESMV is seeking an Assistant Store Manager in Ohio to assist with managing budgeted sales and expenses, open/close shifts, and supervise staff to deliver outstanding customer service. The role requires adherence to safety standards, cash handling, and inventory control.

The position offers opportunities to train employees, coordinate scheduling, and contribute to process improvements while maintaining store appearance and policy compliance.

Qualifications

• Knowledge of cash register procedures, stock control, banking procedures, merchandising and display.
• Ability to supervise and train employees in cashiering, banking, stock, and display.
• Ability to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service at a retail location.

Responsibilities

• Assist store manager with managing budgeted sales and expense to revenue (E/R).
• Open and close the store as needed.
• Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips.
• Train and supervise store employees in retail procedures.
• Display and model excellent customer service.
• Ensure store is maintained in accordance with company policies on housekeeping, safety and security.
• Perform stocking, display, and inventory duties.
• Perform merchandise ordering as assigned.
• Complete reports accurately as assigned including donation counts, mark-downs, time cards, readings, daily business statements, deposits, and cash drawer.
• Enforce retail sales and donation policy and procedures according to the retail procedures manual.
• Perform sales functions of stock rotation, merchandising and display efficiently and productively.
• Ensure retail quality control standards are met (textiles, misc., and furniture) and all employees are knowledgeable of the criteria.
• Assist with scheduling of employees to achieve optimum staffing in accordance with budget.
• Follow the dress code as set by Goodwill and set a professional example for employees.
• Must work a flexible schedule to comply with the needs of the store.
• Embrace the empowerment and continuous improvement culture in our agency. Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause our business to grow.
• Assist store manager with the responsibility of the equal opportunity employment efforts and results, and take action to prevent harassment of employees.
• Provide own transportation and adequate liability insurance for such.
• Assist store manager with conducting effective store meetings.
• Demonstrate a willingness and ability to work as a team member; demonstrate the ability to work independently.
• Must maintain the ability to regularly lift and/or move up to 50 pounds.
• Comply with all Agency policies, procedures and safety standards and ensure safety training throughout areas supervised and maintain same to meet CARF, Department of Labor and other regulatory standards.
• Performs other duties as assigned.

Skills

Cash register procedures

Stock control

Banking procedures

Merchandising & display

Education

High school diploma or GED

Job description

GESMV is seeking an Assistant Store Manager in Ohio to assist with managing budgeted sales and expenses, open/close shifts, and supervise staff to deliver outstanding customer service. The role requires adherence to safety standards, cash handling, and inventory control.

The position offers opportunities to train employees, coordinate scheduling, and contribute to process improvements while maintaining store appearance and policy compliance.