Retail Store Operations Lead

Hunter Super Techs - TurnPoint; Aberdeen (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Retail Manager to support operations, uphold the store standard, and foster strong client relationships. You will supervise and train associates, ensure prompt, courteous service, and enforce company policies during shifts.

Qualifications include a high school diploma, 1-2 years in retail management, excellent communication, and a basic understanding of P&L. The role emphasizes safe work practices and adherence to brand guidelines.

Qualifications

• Minimum high school diploma with some college preferred and retail exposure.
• Strong communication and organizational skills are essential.
• Ability to manage customer service and staff during shifts.
• Basic understanding of P&L goals for the location.
• Experience leading a retail team and maintaining standards.
• Comfort with diverse workforce and company policies.

Responsibilities

• Support the Unit General Manager in overseeing retail operations.
• Ensure training and supervision of personnel during shifts.
• Maintain store presentation and health & safety standards.
• Address customer questions and resolve issues per policy.
• Monitor merchandise and sales methods to meet brand standards.
• Assist in paperwork, schedules, and opening/closing procedures.

Skills

Communication

Organization

Customer service

Diversity adaptation

P&L basics

Retail management

Education

High School Diploma

Some college preferred

Tools

POS systems

Job description

Hunter Super Techs - TurnPoint is seeking a Retail Manager to support operations, uphold the store standard, and foster strong client relationships. You will supervise and train associates, ensure prompt, courteous service, and enforce company policies during shifts.

Qualifications include a high school diploma, 1-2 years in retail management, excellent communication, and a basic understanding of P&L. The role emphasizes safe work practices and adherence to brand guidelines.