Retail Store Operations & Guest Experience

The TJX Companies, Inc.; Portland (OR); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Pet & legal insurance

Healthcare benefits

Life insurance

Job summary

The TJX Companies, Inc. Marshalls store in Portland, OR is seeking team members to deliver outstanding customer service, maintain a clean, organized store, and support multiple departments as needed.

Responsibilities include processing purchases, promoting loyalty programs, and upholding safety and loss prevention standards. This role requires flexibility, strong communication, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Willing to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean and organized store environment.
• May be cross‑trained to work in multiple areas to support business needs.
• Model customer experience practices with customers and teammates.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain safety and cleanliness throughout the day.
• Adhere to labor laws, policies, and procedures.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Heavy lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. Marshalls store in Portland, OR is seeking team members to deliver outstanding customer service, maintain a clean, organized store, and support multiple departments as needed.

Responsibilities include processing purchases, promoting loyalty programs, and upholding safety and loss prevention standards. This role requires flexibility, strong communication, and the ability to multitask in a fast-paced retail environment.