Retail Store Manager: Unlimited Commission & Benefits

Cash America Pawn; Dallas (TX); On-site; USD 20,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package (Medi­-

Job summary

Cash America Pawn in Dallas is seeking a Store Manager with 2+ years of management and customer service experience to oversee daily store operations and lead a team to deliver excellent customer service.

You will recruit and develop staff, manage financial performance, and ensure asset protection. Gain exposure to a wide range of merchandise while driving sales and maintaining a customer-centric environment.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Demonstrated ability to effectively supervise others.
• Must be able to work a flexible retail schedule including weekends and holidays.
• Store Managers will work 45+ hours a week.
• Cash handling experience is required.
• Computer literate and able to operate POS systems.
• Should be able to work in multiple locations.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.

Skills

Supervision

Cash handling

Customer service

Analytical skills

Detail-oriented

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Job description

Cash America Pawn in Dallas is seeking a Store Manager with 2+ years of management and customer service experience to oversee daily store operations and lead a team to deliver excellent customer service.

You will recruit and develop staff, manage financial performance, and ensure asset protection. Gain exposure to a wide range of merchandise while driving sales and maintaining a customer-centric environment.