Retail Store Manager- Pacific

Sun Tan City, LLC; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the tanning salon sector seeks a dynamic Salon Director to lead a team in delivering exceptional client experiences. This role encompasses managing salon operations, supervising staff, and ensuring compliance with safety and cleanliness standards. Ideal candidates will have management or sales experience, strong client service skills, and the ability to thrive in a fast-paced environment. Join a vibrant company culture where you can grow and develop valuable skills while enjoying competitive wages and comprehensive benefits.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Strong client service and operational knowledge.
• Ability to manage in a fast-paced environment.

Responsibilities

• Developing and coaching employees for excellent client experiences.
• Ensuring team accountability for quality service.
• Analyzing financial reports to improve performance.

Skills

Management Experience

Sales Experience

Client Service Skills

Problem-Solving Skills

Organizational Skills

Leadership Skills

Team-Building Skills

Basic Computer Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discount on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look and feel good, building confidence in themselves and who they are.

Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development, opportunities for advancement, and leadership roles. We also provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director manages overall salon operations, supervises staff, ensures client satisfaction, and maintains salon standards for cleanliness, safety, and security. The role requires modeling Sun Tan City principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Developing and coaching employees to provide excellent client experiences.
• Addressing client concerns promptly.
• Setting a positive example and maintaining composure during busy times.
• Ensuring team accountability for quality service.
• Driving company metrics through action plans and motivating staff.
• Promoting company culture, values, and mission.
• Delegating responsibilities for smooth operations.
• Maintaining salon cleanliness, sanitation, and organization.
• Managing staffing levels for development and operational needs.
• Ensuring compliance with wage and hour laws.
• Using operational tools for planning and achieving excellence.
• Analyzing financial reports to improve performance.
• Conducting performance reviews and setting goals.
• Managing ongoing sales activities.
• Working a minimum of 40 hours per week, including varying shifts based on business needs.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment.
• Strong client service and operational knowledge.
• Problem-solving and organizational skills.
• Leadership and team-building skills.
• Prioritization and delegation skills.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend to clean equipment.
• Ability to lift or assist in lifting heavy items.
• Ability to bend to pick up items from the floor.
• Ability to perform cleaning functions like dusting, sweeping, mopping, and scrubbing.