Retail Store Manager - McDonough

Goodwill of North GA; McDonough (GA); On-site; USD 55,000 - 80,000; Full time

Job summary

Goodwill of North Georgia is seeking a Store Manager in McDonough, GA to lead a bustling retail operation and inspire a team of 25–40 associates to achieve strong sales and guest satisfaction.

Responsibilities include hiring, training, and developing staff, maintaining store standards, and collaborating with leadership to drive community impact. This hands-on leadership role offers opportunities to grow the team and contribute to the mission in a dynamic nonprofit setting.

Qualifications

• 3+ years of experience supervising teams of 30 or more employees.
• Experience in budgeting and achieving financial targets.
• Experience developing and enforcing SOPs.
• Proven ability to adapt to change and make decisions.
• Experience hiring and developing staff.
• Proficiency with MS Office.

Responsibilities

• Lead a retail operation and a team of 25–40 associates.
• Own store performance across sales, operations, and guest experience.
• Conduct monthly meetings and staff development.
• Maintain store appearance and community presence.

Skills

Team leadership

Budget planning

SOP development

Hiring staff

MS Office

Education

Associate's or Bachelor's degree in business or related field

Tools

MS Office Suite

Job description

250 Jonesboro Road
McDonough, GA 30253, USA

Description

What you’ll be doing:

As a Store Manager, you’ll lead a dynamic retail operation and inspire a team of 25–40 team members to deliver strong sales results and an excellent guest experience. You’ll own your store’s performance including team, financial, operations, and the overall guest experience. You’ll serve as the face of the store in the community while building a positive, high‑engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you’re a hands‑on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You’ll also:

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we’re looking for:

Requirements:

• 3+ years of experience supervising teams of 30 or more employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP’s)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor’s degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.