Retail Store Manager- Flat Shoals

Because One Matters; Decatur, Northern (GA, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Goodwill of North Georgia seeks a Store Manager in Decatur to lead daily retail operations and a 25-40 person team, delivering strong sales and outstanding guest service. You will own store performance, hire and develop staff, and collaborate with leadership to drive budgets and SOP adherence.

The role focuses on hands-on leadership, cultivating a high-engagement culture, and making a visible impact in the community. Experience with budgeting and staff development is essential.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees.
• Experience in budgeting and planning to exceed financial expectations.
• Ability to implement and improve SOPs.
• Demonstrated change management and decision-making abilities.
• Experience with hiring and staff development.
• Proficiency with MS Office suite.

Responsibilities

• Lead store operations and guest experience.
• Hire, train, and develop hourly team members.
• Oversee monthly meetings with staff and leadership.
• Maintain store appearance and records/reporting.
• Represent the store in the community.

Skills

Team leadership

Budgeting

SOP implementation

Decision making

Staff development

MS Office

Education

Associates or Bachelor's degree in business

Tools

MS Office

Job description

4822 Flat Shoals Parkway
Decatur, GA 30034, USA

Description

What you'll be doing:

As a Store Manager, you'll lead a dynamic retail operation and inspire a team of 25-40 team members to deliver strong sales results and an excellent guest experience. You'll own your store's performance including team, financial, operations, and the overall guest experience. You'll serve as the face of the store in the community while building a positive, high-engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you're a hands-on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You'll also:

• Greet and assist donors/customers
• Monitor and maintain the store's overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we're looking for:

Requirements:

• 3+ years of experience supervising teams of 25-40 employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP's)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor's degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.