Retail Store Manager- Flat Shoals

Goodwill of North GA; Decatur (GA); On-site; USD 52,000 - 62,000; Full time

Job summary

Goodwill of North Georgia in Decatur, GA seeks a Store Manager to lead a busy retail operation and inspire a team of 25–40 to deliver strong sales and guest satisfaction. You will own store performance, manage budgets, hire and develop staff, and guide a high-engagement culture in the community.

This hands-on role requires 3+ years supervising teams, MS Office proficiency, and a commitment to SOPs and continuous improvement to drive results.

Qualifications

• 3+ years of experience supervising teams of 25-40 employees.
• Experience developing budgets and creating plans to exceed financial expectations.
• Experience with maintaining and improving Standard Operating Procedures (SOPs).
• Demonstrated ability to embrace change and adapt.
• Demonstrated decision-making abilities.
• Experience hiring and developing staff.
• Proficiency with the MS Office suite.

Responsibilities

• Greet and assist donors/customers and maintain store appearance.
• Lead monthly meetings with store employees and collaborate with the Director and other store managers.
• Maintain company records and reporting.

Skills

Team leadership

Budgeting

SOP development

Hiring & staff development

MS Office

Education

Associates or Bachelor's degree

Tools

MS Office

Job description

4822 Flat Shoals Parkway
Decatur, GA 30034, USA

Description

What you’ll be doing:

As a Store Manager, you’ll lead a dynamic retail operation and inspire a team of 25–40 team members to deliver strong sales results and an excellent guest experience. You’ll own your store’s performance including team, financial, operations, and the overall guest experience. You’ll serve as the face of the store in the community while building a positive, high‑engagement culture. This role includes hiring, training, and developing hourly team members and leading a team of engaged Assistant Store Managers and Shift Supervisor to build a strong bench of talent. If you’re a hands‑on leader who enjoys developing people, delivering results, and making a visible impact, this role offers the opportunity to lead, grow, and make a difference every day.

You’ll also:

• Greet and assist donors/customers
• Monitor and maintain the store’s overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we’re looking for:

Requirements:

• 3+ years of experience supervising teams of 25 - 40 employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP’s)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor’s degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.