Retail Store Manager — Lead Teams & Elevate Experience

Tailored Brands; Franklin (MA); On-site; USD 33,000 - 47,000; Full time

Job summary

The Men's Wearhouse, LLC in Franklin, MA is seeking a Store Manager to lead the store team toward sales goals through coaching, talent development, and operational excellence. You will recruit, hire, and train staff to deliver an exceptional customer experience.

This role requires 3+ years of retail leadership, strong communication, and proficiency with POS systems and Microsoft Office. You will drive performance, uphold brand standards, and foster an inclusive, high-energy environment.

Qualifications

• Minimum 3 years of experience leading, managing, and developing retail teams.
• Creative, self-motivated, results oriented and strategic thinker.
• Strong organizational and leadership skills; excellent written and verbal communication.
• Proficient in technology systems, Microsoft Office, and video conferencing.

Responsibilities

• Lead store staff to meet sales, service, and operational goals.
• Recruit, hire, and train a high-performing store team.
• Coach and develop employees to deliver an exceptional customer experience.
• Ensure store programs, branding, and processes are executed consistently.

Skills

Retail leadership

Team development

Customer service

POS systems

Tools

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC in Franklin, MA is seeking a Store Manager to lead the store team toward sales goals through coaching, talent development, and operational excellence. You will recruit, hire, and train staff to deliver an exceptional customer experience.

This role requires 3+ years of retail leadership, strong communication, and proficiency with POS systems and Microsoft Office. You will drive performance, uphold brand standards, and foster an inclusive, high-energy environment.