Retail Store Manager: Lead Team, Ops & Service

Dollar General Corporation; Rio Dell (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

Dollar General Corporation in California seeks an experienced Store Manager to oversee daily operations, staff performance, and store presentation. You will lead ordering, stocking, selling, and safety compliance while delivering superior customer service.

The role emphasizes hiring, training, evaluating staff, and controlling payroll and shrink. You will partner with district leadership to meet sales goals and maintain store standards.

Qualifications

• Experience managing store employees and processes.
• Knowledge of labor laws and company policies.
• Strong communication and leadership skills.

Responsibilities

• Recruits, selects and retains qualified employees according to federal and state labor laws and Company policies; ensures store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilizes merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensure employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Staff management

Training and coaching

Performance evaluations

Safety and compliance

Inventory and cash control

Education

High school diploma or equivalent

Job description

Dollar General Corporation in California seeks an experienced Store Manager to oversee daily operations, staff performance, and store presentation. You will lead ordering, stocking, selling, and safety compliance while delivering superior customer service.

The role emphasizes hiring, training, evaluating staff, and controlling payroll and shrink. You will partner with district leadership to meet sales goals and maintain store standards.