Retail Store Manager: Lead Team & Guest Experience

Newell Brands; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Newell Brands invites applications for a Retail Store Manager to lead a high-performing team, deliver an exceptional guest experience, and drive profitable sales in our Orlando store.

The ideal candidate has 3+ years in retail management, strong leadership, excellent communication, and proficiency with retail software and Microsoft Office. Flexible hours including weekends and holidays.

Qualifications

• High School completion or equivalent.
• Proven experience as a Retail Store Manager or in a similar role (3+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution oriented.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Team Experience: Builds a high performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Meets and maintains staffing goals, including seasonal staffing within hiring timelines.
• Ensures effective onboarding and on-going development of team.
• Recognizes and addresses positive and negative HR related situations through performance management.
• Motivates, inspires, and retains top talent and establishes succession plans.
• Provides coaching and fosters a positive work environment.
• Guest Experience: Creates a store environment that is focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally, engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage and store cleanliness.
• Operational Experience: Analyze the business, create clear action plans that ensure effective execution of all operational activities.
• Analyze the business, identify root causes, and create effective action plans that drive results.
• Ensure clear, effective, team communication that creates understanding and alignment.
• Create effective schedules to ensure proper sales floor coverage, maximize sales and meet payroll targets.
• Direct inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Leadership

Communication

Team management

Analytical skills

Flexibility

Education

High School completion or GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands invites applications for a Retail Store Manager to lead a high-performing team, deliver an exceptional guest experience, and drive profitable sales in our Orlando store.

The ideal candidate has 3+ years in retail management, strong leadership, excellent communication, and proficiency with retail software and Microsoft Office. Flexible hours including weekends and holidays.