Retail Store Manager - Lead Team, Elevate Experience

R551US The Finish Line, Inc.; Auburn (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career advancement opportunities

Diversity & Inclusion initiatives

Job summary

The Finish Line, Inc. is seeking dynamic managers to lead our store teams and drive excellence in every customer interaction.

You will oversee daily operations, inspire a high-performance team, and deliver exceptional service, shaping the store's success and contributing to the company’s growth. As a member of Management, you will manage leadership responsibilities, oversee budgets, and implement strategies to achieve KPIs while maintaining a welcoming shopping environment for customers and

Qualifications

• Experience as Retail Store Manager or similar role with sales targets and team management.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-centric with passion for service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours including weekends/holidays.
• Tech-savvy with familiarity with retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team; provide feedback and set goals.
• Create exceptional customer experiences; address needs and resolve issues.
• Drive sales and profitability through merchandise management and promotions.
• Oversee operations: inventory, visual merchandising, store maintenance, policies, safety.
• Manage budgets, control expenses, analyze sales to grow revenue.
• Lead local marketing and community engagement.
• Identify improvements and implement innovative solutions.
• Handle additional duties as required.

Skills

Leadership

Team management

Customer service

Analytical skills

Flexibility

Tech-savvy

English proficiency

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking dynamic managers to lead our store teams and drive excellence in every customer interaction.

You will oversee daily operations, inspire a high-performance team, and deliver exceptional service, shaping the store's success and contributing to the company’s growth. As a member of Management, you will manage leadership responsibilities, oversee budgets, and implement strategies to achieve KPIs while maintaining a welcoming shopping environment for customers and